service@redduckknives.com

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BEFORE YOU CONTACT US

FREQUENTLY ASKED QUESTIONS

Do you offer free shipping?

Free to the 50 States. USPS for all knives except for restricted knives such as Automatics, Balisongs, and Gravity Knives – these will be shipped via UPS. Shipments with restricted and non-restrictive products will be shipped via UPS. For more details, click on this link: redduckknives.com/terms-of-service/

What is your Lifetime Warranty policy?

All branded Red Duck Knives (RDK) products, except for sheaths, are guaranteed against defects in workmanship and materials for the original owner’s life. For more details, click on this link: redduckknives.com/warranty-information/

What is your Refund Policy?

We offer a full refund or exchange within the first 30 days of items shipped to you incorrectly, defective, or damaged. For more details, click on this link: redduckknives.com/refund-and-exchange-policy/

Where do your products come from?

Select family clans in Pakistan and companies in China make our Red Duck branded knives.

What are Flow Codes?

Use our flow codes on our displays in retailers and our paperwork and gift boxes to access information about our products efficiently.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS